Question 1

What painting services do you offer?

Accepted Answer

We offer complete interior and exterior painting, commercial decorating, unique kitchen cabinet spraying, furniture upcycling, and expert wallpaper hanging. If it involves a brush, roller, or spray gun, we handle it.

Question 2

Are you insured and certified?

Accepted Answer

Yes, Paez Brothers Painters & Decorators is fully insured with comprehensive public liability coverage up to £1 million. Our team consists of certified tradespeople dedicated to delivering safe and high-quality results across London.

Question 3

How much does it cost to paint a room in London?

Accepted Answer

Costs vary depending on the room size, condition of the walls, and desired finishes. Generally, a standard bedroom in London might range from £300 to £600. Contact us for a precise, free quote tailored to your space.

Question 4

Do you work in East Ham and surrounding areas?

Accepted Answer

Yes, East Ham is our home base! We frequently work here, as well as in up to adjacent areas like Upton Park, Plaistow, Barking, and Manor Park. Local clients often benefit from quicker scheduling.

Question 5

How long does it take to paint a 3-bedroom house?

Accepted Answer

A standard 3-bedroom interior in London typically takes a team of two painters between 5 and 8 days, depending on the level of preparation required and whether trims and ceilings are included.

Question 6

What preparation work do you do before painting?

Accepted Answer

Preparation is 70% of the job. We fill holes and cracks, sand surfaces smooth, caulk gaps, apply sugar soap to remove grease, and use appropriate primers to ensure the topcoat adheres perfectly and lasts longer.

Question 7

Do you do exterior painting in winter?

Accepted Answer

Exterior painting depends heavily on the weather. In London, we usually schedule exterior projects between April and October. However, we can perform certain exterior treatments in winter if there is a dry, mild spell.

Question 8

Do you offer free quotes?

Accepted Answer

Yes, we provide completely free, no-obligation estimates. We prefer to visit your property in East London to assess the work required, ensuring our quote is accurate and comprehensive.

Question 9

What areas of London do you cover?

Accepted Answer

We primarily cover East London and Newham, extending to South East and North East London. We frequently take projects in Stratford, Canary Wharf, Hackney, Shoreditch, and the Docklands.

Question 10

How long have you been painting in London?

Accepted Answer

We have over a decade of experience providing professional painting and decorating services throughout East London and beyond. Our deep roots in East Ham mean we understand local architecture, from Victorian terraces to modern builds.

Question 11

Can you spray kitchen cabinets?

Accepted Answer

Yes, kitchen cabinet spraying is one of our specialties. It's a fantastic, cost-effective way to modernise your kitchen without the expense of a full refit, delivering a flawless, factory-like finish.

Question 12

Do you move furniture or should I do it?

Accepted Answer

We ask clients to remove small items, breakables, and electronics. Our team is happy to help move heavy furniture to the centre of the room, covering it securely with pristine dust sheets before we begin.

Question 13

How do you calculate your prices?

Accepted Answer

Our pricing is transparent and based on the square footage, necessary preparation work, type of paint required, and estimated labour time. We detail all these factors in our written estimates so there are no surprises.

Question 14

Do you work on weekends?

Accepted Answer

We strive to be as flexible as possible to accommodate your schedule. While our standard hours are Monday to Friday, we frequently arrange weekend work for commercial projects or urgent residential deadlines upon request.

Question 15

Do you charge extra for travel outside Newham?

Accepted Answer

For most areas within our East London catchment, there are no travel fees. For jobs further afield in West or deep South London, a small travel surcharge may apply, which is always discussed upfront.

Question 16

What brands of paint do you use?

Accepted Answer

We use premium trade paints to ensure the best finish and durability. Our trusted brands include Dulux Trade, Farrow & Ball, Crown, and Leyland, though we are always happy to work with specific client preferences.

Question 17

Is there a minimum job size?

Accepted Answer

While we specialize in full room, multi-room, and complete property transformations, we do take on smaller jobs like feature walls or exterior touch-ups. A minimum daily call-out rate may apply.

Question 18

Do you remove old wallpaper before hanging new?

Accepted Answer

Absolutely. Proper preparation is key to a perfect finish. We provide full wallpaper stripping services, make good any underlying wall damage, and prepare the surface before hanging the new paper.

Question 19

How many coats of paint do you apply?

Accepted Answer

Our standard process includes one coat of primer/undercoat (where necessary) followed by two full coats of premium topcoat. This ensures a rich, solid colour and durable finish.

Question 20

Can you work in Canary Wharf and Docklands?

Accepted Answer

Yes, we regularly service modern apartments, penthouses, and corporate offices in Canary Wharf and the wider Docklands area, delivering the premium finishes these properties demand.

Question 21

Do you paint commercial properties?

Accepted Answer

Yes, we regularly undertake commercial painting projects across London, including retail shops, offices, and restaurants. We can work out of hours to minimise disruption to your business operations.

Question 22

What happens if it rains during exterior painting?

Accepted Answer

London weather can be unpredictable! If it rains, we halt exterior painting to prevent the finish from being ruined. We constantly monitor forecasts and adjust our schedule to ensure the highest quality results.

Question 23

Do I need to buy the paint or do you supply it?

Accepted Answer

We can do either! Most clients prefer that we supply the paint, as we benefit from trade discounts which we pass on to you. If you have already purchased your own paint, we are happy to use it for the application.

Question 24

Do you serve commercial clients in Central London?

Accepted Answer

Yes we do. Our commercial painting team handles retail spaces, restaurants, and office refurbishments across Central London, often working out-of-hours to meet strict project timelines.

Question 25

Can I stay home while you paint?

Accepted Answer

Absolutely. We are respectful of your space and maintain a tidy, safe working environment at all times. We organise our daily tasks to minimise disruption so you can comfortably remain in your home.

Question 26

Do you offer a guarantee on your work?

Accepted Answer

Yes, we stand behind the quality of our craftsmanship. All our residential and commercial painting projects come with a satisfaction guarantee and a standard warranty against peeling or flaking caused by application issues.

Question 27

Can you match an existing paint colour?

Accepted Answer

Yes, if you have a specific colour to match or an existing wall section to blend, we use advanced colour-matching technology available at our trade suppliers to ensure an exact replica.

Question 28

How soon can I use the room after painting?

Accepted Answer

Most modern water-based emulsions dry to touch within a few hours and rooms can be used the same evening. Oil-based paints for woodwork may require overnight drying and adequate ventilation.

Question 29

How far from East Ham will you travel for a job?

Accepted Answer

While 80% of our work is within a 10-mile radius of East Ham, we are happy to travel across Greater London for larger residential renovations or commercial decorating contracts.

Question 30

Are there any hidden costs?

Accepted Answer

Not with Paez Brothers. We pride ourselves on transparent pricing. The quote you agree to is the price you pay, unless you request additional work during the project.

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